Privacy Policy

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At THE QUALITY RESOLUTION CO.  we are committed to protecting your privacy and maintaining the trust of our clients, partners, and website visitors. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you visit our website, contact us, or work with us.

We may collect the following information:

• Full name
• Email address
• Phone number
• Business name and details
• Billing and payment information (securely processed via third-party providers)

When you visit our website, we may collect:

• IP address
• Browser type and version
• Device information
• Pages viewed and time spent on our website
• Cookies and tracking technologies (see Section 6)

We use your information to:

• Provide our consultancy services
• Respond to enquiries and communication requests
• Process bookings and payments
• Improve our website, services, and client experience
• Send updates, insights, or marketing communications (only with your consent)
• Meet legal, regulatory, or contractual requirements

We will never sell or rent your data to third parties.

We may share your information only when necessary:

• With secure third-party service providers (e.g., payment processors, email systems)
• With legal authorities, if required by law
• With your permission, in contexts such as testimonials

All third-party partners we work with are required to protect your information.

We take security and confidentiality seriously.
Your information is protected through:

• Secure servers and encryption practices
• Controlled access to personal information
• Regular system reviews and security protocols

While we strive to protect your data, no system is 100% secure. We maintain industry-standard safeguards to minimise risk.

We retain your information only as long as necessary to:

• Provide services
• Comply with legal obligations
• Maintain business records securely

You may request deletion of your data at any time (see Section 8).

Our website may use cookies to enhance your browsing experience. Cookies help us:

• Understand website usage
• Improve functionality and performance
• Tailor content and marketing preferences

You may disable cookies in your browser settings, but certain website features may not function properly.

Our website may link to third-party pages (e.g., social media, booking platforms).
We are not responsible for the privacy practices of external websites.
We encourage you to review their privacy policies before sharing information.

You have the right to:

• Access your personal information
• Request correction of inaccurate data
• Request the deletion of your information
• Withdraw consent for marketing communications
• Ask how your data is processed

To exercise these rights, contact us at:
📩 Email: info@thequalityresolution.co

If you are accessing our website from outside the United Kingdom/EU, please note that your data may be processed within these regions. We ensure compliance with applicable data protection regulations, including GDPR where required.

We may update this Privacy Policy from time to time to reflect changes in business or legal requirements.
Updated versions will be posted with a revised date.